Intercom job titles it is hiring for
AI application · Greenhouse job board · 105 open jobs · 51 in tracked titles · median posted $209k
Fin, formerly Intercom, Inc., is a software company that provides an AI-driven customer service and messaging platform.
Titles it hires for
| # | Title | Open roles | |
|---|---|---|---|
| 1 | Product EngineerA full-stack engineer who owns product decisions too, not just tickets. | 11 | |
| 2 | Product ManagerDecides what gets built and why, and gets it shipped. | 6 | |
| 3 | Solutions EngineerThe technical half of a sale: demos, proofs of concept and integration help. | 6 | |
| 4 | Machine Learning ScientistDesigns and trains machine learning models for a product problem, such as growth experiments, cancer diagnostics or search, and ships them. | 5 | |
| 5 | Data ScientistUses statistics and models to answer questions with data; the "sexiest job" of 2012. | 4 | |
| 6 | Product DesignerDesigns how a product works and looks, from research to the final screen. | 4 | |
| 7 | Staff EngineerThe senior individual-contributor track: technical leadership without managing people. | 3 | |
| 8 | MLOps EngineerRuns the training, serving and monitoring infrastructure that ML teams depend on. | 2 | |
| 9 | Security EngineerFinds and fixes weaknesses in systems, code and cloud accounts. | 2 | |
| 10 | Engineering ManagerManages a team of engineers: hiring, delivery and careers. | 2 | |
| 11 | AI Product ManagerA product manager for model-powered products, fluent in evals and model behaviour. | 2 | |
| 12 | Forward Deployed EngineerAn engineer who ships software inside a customer's environment, part builder and part consultant; Palantir coined it, AI labs made it common. | 2 | |
| 13 | GTM EngineerBuilds sales and marketing systems with data enrichment, automation and language models instead of adding headcount. | 1 | |
| 14 | Systems EngineerA systems engineer designs and manages complex software and hardware systems across their lifecycle. | 1 |
Open roles in tracked titles
| Role | ||
|---|---|---|
| Product EngineerBerlin, GermanyProduct Engineer | Berlin, Germany | Not stated |
| Senior Product EngineerLondon, EnglandProduct Engineer | London, England | Not stated |
| Senior Product EngineerDublin, IrelandProduct Engineer | Dublin, Ireland | Not stated |
| Senior Product EngineerLondon, EnglandProduct Engineer | London, England | Not stated |
| Senior Product Engineer, AIDublin, Ireland; London, EnglandProduct Engineer | Dublin, Ireland; London, England | Not stated |
| Staff Product EngineerBerlin, GermanyProduct Engineer | Berlin, Germany | Not stated |
| Staff Product EngineerDublin, IrelandProduct Engineer | Dublin, Ireland | Not stated |
| Staff Product EngineerLondon, EnglandProduct Engineer | London, England | Not stated |
| Staff Product Engineer, AILondon, EnglandProduct Engineer | London, England | Not stated |
| Staff Product Engineer, AIDublin, IrelandProduct Engineer | Dublin, Ireland | Not stated |
| Staff Product Engineer, AIBerlin, GermanyProduct Engineer | Berlin, Germany | Not stated |
| Senior Forward Deployed Product Manager (Dublin)Dublin, IrelandProduct Manager | Dublin, Ireland | Not stated |
| Senior Product Manager (Growth)London, EnglandProduct Manager | London, England | Not stated |
| Senior Product Manager (Growth)Dublin, IrelandProduct Manager | Dublin, Ireland | Not stated |
| Senior Product Manager (Service Agent Team)London, EnglandProduct Manager | London, England | Not stated |
| Senior Product Manager- MessengerLondon, EnglandProduct Manager | London, England | Not stated |
| Senior Product Manager, MessengerDublin, IrelandProduct Manager | Dublin, Ireland | Not stated |
| Senior Solutions EngineerChicago, Illinois$208k to $249kSolutions Engineer | Chicago, Illinois | $208k to $249k |
| Senior Solutions EngineerSan Francisco, California$231k to $276kSolutions Engineer | San Francisco, California | $231k to $276k |
| Solutions ArchitectLondon, EnglandSolutions Engineer | London, England | Not stated |
| Solutions ArchitectDublin, IrelandSolutions Engineer | Dublin, Ireland | Not stated |
| Solutions Architect -Spanish SpeakingChicago, Illinois$172k to $205kSolutions Engineer | Chicago, Illinois | $172k to $205k |
| Solutions Architect -Spanish SpeakingNYC, Remote; San Francisco, California$191k to $228kSolutions Engineer | NYC, Remote; San Francisco, California | $191k to $228k |
| Senior Machine Learning ScientistBerlin, GermanyMachine Learning Scientist | Berlin, Germany | Not stated |
| Senior Machine Learning ScientistLondon, EnglandMachine Learning Scientist | London, England | Not stated |