Data, AI and tech job titles

102 titles · 9,340 open roles

Technical Support Engineer a new title on company job boards

Engineering · Emerging · not on Hacker News yet · 59 open roles at 27 companies · median $141k

First sighting

Resolves complex customer technical issues and assists users with software platform troubleshooting.

first seen Apr 2025, job board

Why it exists

Written by rule from our own data

First seen in our data in April 2025, in a company job-board posting from Okta. Today 59 open roles use the title at 27 companies, most of them in developer tools.

  1. PostingThe oldest Technical Support Engineer posting we holdOkta, Apr 2025 · backs: first sighting
  2. PostingTechnical Support EngineerStarburst, Nov 2026 · backs: an open posting with the title

Where it is posted

Sectors

  • Developer tools12
  • AI infrastructure9
  • Infrastructure7
  • Data platform5
  • Fintech4
  • AI application3
  • Software3
  • Security2

Cities

  • London, United Kingdom7
  • San Francisco7
  • Palo Alto7
  • New York4
  • Bengaluru, India4
  • Tokyo, Japan3
  • Seattle2
  • Sao Paulo, Brazil2
  • Toronto, Canada2
  • Sydney, Australia2

Countries and remote

  • United States15
  • United Kingdom7
  • Ireland6
  • India5
  • Japan4
  • Canada3
  • Australia3
  • Brazil2
  • Germany1
  • Mexico1
Remote option36%

Posted pay

Middle half $116k to $157k, median $141k from 10 postings that state a base range (USD a year).

Who is hiring for it

Open postings on their own job boards, read 5h ago
#CompanyOpen roles
1CloudflareAn American technology company headquartered in San Francisco, California, that provides a range of internet services, including content delivery network (CDN) services, cloud cybersecurity, DDoS mitigation, and ICANN-accredited domain registration.7
2VerkadaA company hiring most for Solutions Engineer and Engineering Manager.7
3CoreWeaveAn American artificial intelligence (AI) cloud-computing company based in Livingston, New Jersey.5
4TwilioAn American cloud communications company based in San Francisco, California, which provides programmable communication tools for making and receiving phone calls, sending and receiving text messages.5
5DatadogAn American company that provides an observability service for cloud-scale applications, providing monitoring of servers, databases, tools, and services, through a SaaS-based data analytics platform.4
6FactoryAn AI application company hiring most for Solutions Engineer and Product Manager.3
7Together AICloud platform for training, fine-tuning and serving open-source AI models.3
8PlaidAn American financial services company based in San Francisco, California.2
9SamsaraAn American IoT company headquartered in San Francisco, California, that provides telematics software and insights for physical operations.2
10SentryA developer tools company hiring most for Staff Engineer and Engineering Manager.2
11SnowflakeAn American cloud-based artificial intelligence (AI) data platform company founded in San Mateo, California, and headquartered in Menlo Park.2
12StripeAn Irish-American multinational financial services and software as a service (SaaS) company dual-headquartered in South San Francisco, California, United States, and Dublin, Ireland.2

Open roles

8 of 59; company pages list the rest
Open role$120k to $160k

Technical Support Engineer

US, West

Open role$74k to $110k

Technical Support Engineer

San Francisco HQ

Open role$99k to $132k

Technical Support Engineer (Bare Metal)

Sunnyvale, CA / San Francisco, CA / Bellevue, WA / New York, NY

Open role$124k to $255k

Sr. Technical Support Engineer

San Francisco, CA, US; Remote, US

Role
Technical Support EngineerStarburstUS, West$120k to $160k
Technical Support EngineerPlaidSan Francisco HQ$74k to $110k
Technical Support Engineer (Bare Metal)CoreWeaveSunnyvale, CA / San Francisco, CA / Bellevue, WA / New York, NY$99k to $132k
Technical Support Engineer (GPU Clusters) - US WeekendsTogether AIRemote$160k to $230k
Sr. Technical Support EngineerPinterestSan Francisco, CA, US; Remote, US$124k to $255k
Senior Technical Support Engineer, Observe by SnowflakeSnowflakeUS-CA-Menlo Park$136k to $179k
Technical Support Engineer, Triage & DiscoveryAlloyRemote$75k to $95k
Technical Support EngineerBlacksmithSF / NYC$160k to $180k

Share of Hacker News hiring posts

1 posts since Apr 2011 · new in 6 months
November 2026 1 of 207 postings, 0.48%
3-month averageEach monthFirst sighting
About this title

Resolves complex customer technical issues and assists users with software platform troubleshooting.

First sighting
...and enjoy talking to users as much as reading a spec. - Technical Support Engineer: Help customers set up and debug NetBird in real environments...
NetBird, Ask HN: Who is hiring? (November 2026)

60 open postings titled "Technical Support Engineer" at Snowflake, Stripe, Datadog, Pinterest and 24 more (job-board scan, 2026-11-02; proposed by the model). One of the postings. Not checked by hand yet.

Median posted salary $141k from 10 postings that state a base pay range (the median of their midpoints, USD a year). Not a survey of what people earn.