Technical Support Engineer a new title on company job boards
Engineering · Emerging · not on Hacker News yet · 59 open roles at 27 companies · median $141k
Resolves complex customer technical issues and assists users with software platform troubleshooting.
Why it exists
Written by rule from our own data
First seen in our data in April 2025, in a company job-board posting from Okta. Today 59 open roles use the title at 27 companies, most of them in developer tools.
- PostingThe oldest Technical Support Engineer posting we holdOkta, Apr 2025 · backs: first sighting
- PostingTechnical Support EngineerStarburst, Nov 2026 · backs: an open posting with the title
Where it is posted
Sectors
- Developer tools12
- AI infrastructure9
- Infrastructure7
- Data platform5
- Fintech4
- AI application3
- Software3
- Security2
Cities
- London, United Kingdom7
- San Francisco7
- Palo Alto7
- New York4
- Bengaluru, India4
- Tokyo, Japan3
- Seattle2
- Sao Paulo, Brazil2
- Toronto, Canada2
- Sydney, Australia2
Countries and remote
- United States15
- United Kingdom7
- Ireland6
- India5
- Japan4
- Canada3
- Australia3
- Brazil2
- Germany1
- Mexico1
Posted pay
Middle half $116k to $157k, median $141k from 10 postings that state a base range (USD a year).
Who is hiring for it
Open postings on their own job boards, read 5h ago| # | Company | Open roles | |
|---|---|---|---|
| 1 | 7 | ||
| 2 | VerkadaA company hiring most for Solutions Engineer and Engineering Manager. | 7 | |
| 3 | 5 | ||
| 4 | 5 | ||
| 5 | 4 | ||
| 6 | 3 | ||
| 7 | 3 | ||
| 8 | 2 | ||
| 9 | 2 | ||
| 10 | 2 | ||
| 11 | 2 | ||
| 12 | 2 |
Open roles
8 of 59; company pages list the restTechnical Support Engineer (Bare Metal)
Sunnyvale, CA / San Francisco, CA / Bellevue, WA / New York, NY
| Role | |||
|---|---|---|---|
| Technical Support Engineer | US, West | $120k to $160k | |
| Technical Support Engineer | San Francisco HQ | $74k to $110k | |
| Technical Support Engineer (Bare Metal) | Sunnyvale, CA / San Francisco, CA / Bellevue, WA / New York, NY | $99k to $132k | |
| Technical Support Engineer (GPU Clusters) - US Weekends | Remote | $160k to $230k | |
| Sr. Technical Support Engineer | San Francisco, CA, US; Remote, US | $124k to $255k | |
| Senior Technical Support Engineer, Observe by Snowflake | US-CA-Menlo Park | $136k to $179k | |
| Technical Support Engineer, Triage & Discovery | Remote | $75k to $95k | |
| Technical Support Engineer | SF / NYC | $160k to $180k |
Share of Hacker News hiring posts
1 posts since Apr 2011 · new in 6 monthsRelated titles
About this title
Resolves complex customer technical issues and assists users with software platform troubleshooting.
...and enjoy talking to users as much as reading a spec. - Technical Support Engineer: Help customers set up and debug NetBird in real environments...
60 open postings titled "Technical Support Engineer" at Snowflake, Stripe, Datadog, Pinterest and 24 more (job-board scan, 2026-11-02; proposed by the model). One of the postings. Not checked by hand yet.
Median posted salary $141k from 10 postings that state a base pay range (the median of their midpoints, USD a year). Not a survey of what people earn.